Terms & conditions

School

This Policy was updated on February 16th 2024.

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Article 1. Application general terms and conditions

  1. Unless expressly communicated otherwise by Tomorrowland, these general terms and conditions (‘Terms‘) apply to all activities (kids camps, DJ/producer boot camps and any activities and/or trainings) organized by the WEAREONE.WORLD BV with registered office at Korte Vlierstraat 6, 2000 Antwerp and registered in the CBE with number 0867.239.782 ("Tomorrowland") under the name of the ‘Tomorrowland Academy‘, with the exception of those activities it organizes through its online platform (and regarding which following terms apply: General terms) (‘Activity‘/‘Activities‘).
  2. Any registration, booking, reservation for or payment by any individual (natural person or legal entity) (‘Customer‘) for any Activity implies the express, unconditional and irrevocable acceptance, without any reservation, of these Terms by the Customer (as well as by any person in whose name and/or on whose behalf the Customer completes such registration, booking, reservation and/or payment), who acknowledges having taken notice of their contents.
  3. These Terms can be consulted, in their latest and valid version, on the Tomorrowland Academy website, via the following hyperlink: General terms. Tomorrowland reserves the right to amend and/or update these Terms from time to time. Such amendments will be announced on the Tomorrowland Academy website and, if such amendments and/or updates would apply to uncompleted Activities (if any), by email to the email address provided by the Customer.
  4. These Terms do not in any way affect any mandatory legislation applicable to the Customer who is a consumer within the meaning of Article I,1, 2° of the Code of Economic Law (‘CEL‘).
  5. In the event the Activity/Activities include tickets for the festival Tomorrowland, the general terms and conditions of the festival Tomorrowland (https://www.tomorrowland.com/en/festival/ticket-sales/general-terms-conditions), as amended from time to time, shall apply with regard to such tickets.

Article 2. Reservations, registrations and membership

  1. Unless otherwise agreed between Tomorrowland and Customer, only registrations, bookings or reservations for Activities through the Tomorrowland Academy website will be registered and accepted.
  2. The Customer acknowledges and accepts that all Activities are only accessible to the age groups shown on the website.
  3. To register for, book or reserve an Activity, the Customer must complete the online registration form for the specific Activity in a complete and correct manner. Customers must be at least 18 years old or have received their parents’ or legal guardians’ consent to make such registration, booking or reservation and enter into this agreement.
  4. If the desired Activity is still available, the Customer completes the registration process online, thereby accepting these Terms and paying for the Activity.
  5. Upon successful registration and payment for the Activity, the Customer will receive an email confirming the registration and confirming payment.
  6. In any case, the contract between Tomorrowland and the Customer regarding the Activity shall only come into existence upon the transfer of the written confirmation of the registration by Tomorrowland.
  7. Any registration confirmed by Tomorrowland is final. Unless otherwise required by mandatory law, the Customer cannot cancel a registration or claim a refund. At the Customer's express request via support.academy@tomorrowland.com and subject to Tomorrowland’s written agreement, the Customer may allow a person other than the person who was registered to participate in the Activity.

Article 3. Prices and Payment

  1. The prices indicated on the Tomorrowland Academy website include VAT and are stated in Euros. The offer and the price are valid on the day the offer is mentioned on the website and/or the registration, booking reservation or purchase is completed. The offer and price of the Activities may be changed by Tomorrowland at any time prior to the purchase by the Customer.
  2. Any discounts granted to the Customer for participation in an Activity, if any, will be expressly listed on the Tomorrowland Academy website. Discounts are not cumulative and are automatically settled. Unlawfully obtained discounts will be recovered.
  3. The Customer can only pay for the Activity online upon registration through Tomorrowland’s online payment system.
  4. The price of the Activity includes all costs for teaching materials, accommodation, supervision, hosting and insurance. Unless expressly stated otherwise in the description of the Activity on the Tomorrowland Academy website, catering/lunch/drinks are not included in the price.
  5. Non-attendance, late arrival or early departure at an Activity shall not give rise to any refund or compensation, even if such non-attendance, late arrival or early departure is due to an accident or illness of the participant.
  6. Tomorrowland does not issue tax certificates for Activities organized specifically for minors.

Article 4. Changes to and/or Cancellation of an Activity

  1. Tomorrowland reserves the right to make changes to the program before or during the Activity. In doing so, any adverse consequences for the Customer or participants will be limited as much as possible. In such case, the Customer shall not be entitled to any compensation and/or reimbursement.
  2. Tomorrowland reserves the right to cancel and/or reschedule an Activity. In this case, Tomorrowland shall inform the Customer immediately, at the email address provided by the Customer. The Customer shall receive a refund of the price paid for the Activity if the Activity is cancelled, without being entitled to claim any compensation.
  3. Tomorrowland reserves the right to cancel Activities which are organized by Tomorrowland during and in direct relation to the festival Tomorrowland in Boom (Belgium), in the event the festival Tomorrowland is cancelled.

Article 5. Copyright, Intellectual Property and Right of Use

  1. The copyright and/or any other intellectual property rights related to any materials provided by Tomorrowland in relation to an Activity organized by Tomorrowland remain the property of Tomorrowland. The Customer may not in any way copy, download and/or reproduce any documents/images/information/course materials/… of Tomorrowland and/or the Tomorrowland Academy without the express prior written consent of Tomorrowland.
  2. In case the Customer infringes the intellectual property rights or other rights of Tomorrowland or third parties, the Customer shall indemnify and hold harmless Tomorrowland and/or third parties for all claims resulting from such infringement of these rights.
  3. Tomorrowland grants the Customer a limited, non-exclusive and non-transferable right to use the materials and related services of the Tomorrowland Academy for its personal education.
  4. The Tomorrowland Academy and its materials are intended solely for the personal and non-commercial use by the Customer and may under no circumstances be shared with persons other than the Customer.

Article 6. Liability

  1. Except as otherwise required by mandatory law, Tomorrowland shall not be liable for any damage, from any cause whatsoever, to property or persons caused by or in connection with participation in an Activity.
  2. To the extent Tomorrowland is liable for any damages, such liability shall be limited to direct and reasonably foreseeable damages related to the Activities with the express exclusion of indirect damages, consequential damages, incidental damages and special damages, (such as but not limited to: economic loss, loss of opportunity, loss of goodwill, loss of data or communication, hacking, intrusion into the communication systems, loss of login data, damage in case of incompleteness, obsolescence or errors in the materials, etc.) and this up to the maximum amount actually covered by its insurance.
  3. Tomorrowland bears no responsibility or liability for any damage (including injury or material damage) that may be caused by the Customer to itself or third parties upon participation in Activities.
  4. For Activities organized by Tomorrowland for minors, the Customer shall provide all necessary information to Tomorrowland at the time of registration so that the minor participant can participate in the Activity in optimal conditions. It is the Customer's responsibility to transfer the necessary information regarding use of medication and/or allergens of the minor participant to Tomorrowland. In the event that the Customer requests Tomorrowland to administer medication to a minor participant during the Activity, Tomorrowland shall only do so upon receipt of and in accordance with the administration prescription drawn up by the treating doctor. Unless mandatory legislation states otherwise, Tomorrowland and/or its employees cannot be held liable for any consequences or side effects that may occur after such administration.

Article 7. Force majeure

  1. In the event of force majeure, Tomorrowland cannot be obliged to organize the Activity and/or perform any part thereof. In that case, Tomorrowland can either suspend its obligations for the duration of the force majeure or dissolve the agreement permanently and annul or change the date of the affected Activity at no cost.

    Force majeure is any circumstance beyond the will and control of Tomorrowland which prevents the fulfillment of the obligations of Tomorrowland in whole or in part. This includes (but is not limited to): disruption of internet, unexpected government measures, quarantines, an epidemic, fire, operational failures, energy failures, failures in goods, equipment, software or materials of third parties, failures in communication systems used, ...

Article 8. Rules of Conduct

  1. The Customer acknowledges and accepts that by registering for an Activity, Customer and participant agree to Tomorrowland and Tomorrowland Academy policies, their rules of conduct and policies during the Activity. The rules of conduct include such basic values as politeness and respect for each other, speakers, Tomorrowland and Tomorrowland Academy staff as well as for the materials used during the Activities. If the Customer or participant in the Activity does not abide by these basic rules, Tomorrowland reserves the right to immediately exclude the Customer or participant from further access to the Activity, without the Customer being able to assert any right to reimbursement and/or compensation.

Article 9. Image Material

  1. By registering, Customer acknowledges and accepts that Tomorrowland and the Tomorrowland Academy may take non-targeted or targeted (subject to valid consent) photographs and/or images of participants during the Activities and use them for publicity purposes (including but not limited to publication on the Tomorrowland Academy website, brochures, social media, ...).
  2. If the Customer registers a minor participant for an Activity, the Customer shall specifically indicate whether or not he or she gives valid permission to Tomorrowland and the Tomorrowland Academy to take and use targeted photos and/or images of the minor participant for publicity purposes (including but not limited to publication on the Tomorrowland Academy website, brochures, social media, ...). The Customer and participant expressly confirm that non-targeted photos and/or images in which the minor participant may appear can be used by Tomorrowland and Tomorrowland Academy without such permission.

Article 10. Privacy and GDPR

  1. Tomorrowland processes Customer's personal data in accordance with applicable privacy and data protection regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation). More information on how Tomorrowland processes personal data can be found by clicking on this hyperlink: Privacy policy.

Article 11. Applicable law and competent court

  1. All contracts regarding the Activities concluded with Tomorrowland as well as any disputes relating thereto shall be governed exclusively by Belgian law.
  2. In the event of any dispute between the Customer and Tomorrowland relating to these Terms and/or the Activities, the courts of the judicial district of Antwerp, Antwerp section, shall have exclusive jurisdiction.

SPECIFIC CONDITIONS FOR ACTIVITIES INCLUDING TICKETS AND HOTEL

  1. Customers registering for an Activity for adults (+18 years old) which includes tickets for the festival Tomorrowland Belgium, acknowledge and accept that the integral ticket and festival conditions of WAOW (available via the following link), as well as the following special exception to the ticket and festival conditions of Tomorrowland will always apply to tickets purchased by the Customer as part of the Activity:
    1. Bracelets are not delivered to the Customer but are provided by Tomorrowland to the Customer during the Activity;
    2. The Customer does not need to pre-register for the tickets;
    3. The Customer does not enjoy the benefit of the "first 20";
    4. The Customer may not use Tomorrowland’s exchange desk;
    5. The Customer can personalize his/her ticket but cannot make name changes.
  2. Tickets are always offered by Tomorrowland on an availability basis and the Customer cannot claim any automatic entitlement to Tickets by registering for any Tomorrowland Academy Activity.
  3. When registering for an Activity for adults which includes tickets and a hotel stay (‘Overnight‘), the Customer will be deemed to accept and comply with the terms and conditions of the third-party provider of the Overnight stay.